Terms & Conditions
By accessing or using our website, you agree to the following terms. Please read them carefully before placing an order.
Welcome to Annapura Foods. These Terms & Conditions govern your use of our website and services. By accessing our platform, you confirm that you have read, understood, and agreed to be bound by these terms.
About Us
Annapura Foods was born out of a simple desire โ to share the authentic taste of traditional Indian sweets and savories with the world. Every product reflects our commitment to quality, tradition, and freshness.
Products & Availability
- All products are subject to availability.
- We strive to ensure accurate product descriptions, but minor variations may occur, especially in handmade items.
- Prices are subject to change without prior notice.
Orders & Payments
- Orders are confirmed only after successful payment.
- We accept payments through secure third-party gateways.
- Annapura Foods reserves the right to cancel any order due to unforeseen circumstances.
Shipping & Delivery
- Delivery timelines may vary based on location.
- We aim to deliver fresh products; delays due to logistics are beyond our control.
- Customers must provide accurate delivery details.
Cancellation & Refunds
Orders once placed may not be cancelled after processing begins.
Refunds, if applicable, will be processed in case of:
- Damaged products received.
- Incorrect items delivered.
Customers must report issues within 24 hours of delivery with supporting proof.
Quality Commitment
We take pride in delivering fresh, hygienic, and high-quality products. Since our items are perishable, proper storage after delivery is the customer's responsibility.
Intellectual Property
All content on this website โ including images, text, and branding โ belongs to Annapura Foods and may not be reproduced or used without prior written permission.
User Responsibilities
By using our website, you agree:
- Not to misuse or attempt to disrupt the website.
- To provide accurate information while placing orders.
- Not to engage in any fraudulent activities.
Limitation of Liability
Annapura Foods is not liable for:
- Delays caused by third-party logistics partners.
- Issues arising from improper storage of products after delivery.
- Indirect or incidental damages of any kind.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Chennai.
Contact Us
For any queries, order concerns, or support, please reach out to us.
support@annapurafoods.comLast updated: May 2026